Spotless Sanctuary Privacy Policy

Effective from: January 10, 2025

At Spotless Sanctuary, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect various types of information in order to provide our services to you, including:

Personal Information: When you make a booking or contact us, we may collect personal information such as your name, email address, phone number, and address.
Payment Information: If you make a payment, we collect payment details through our secure payment processor. We do not store your payment information.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide and manage our cleaning and disinfectant services.
To communicate with you regarding your bookings, inquiries, or customer support.
To process payments for our services.
To improve our website and services based on usage data.
To send you promotional materials, newsletters, or other information if you have opted to receive them.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, marketing services). These third parties will only have access to your personal information to perform specific tasks on our behalf.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, theft, or loss. However, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to certain exceptions.
Opt-out of receiving marketing communications from us.

To exercise any of your rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Spotless Sanctuary
Email: admin@spotlesssanctuary.com
Phone: +212675779989
Address: Gauthier